Operations Solutions Administrator
Full-Time Operations Solutions Administrator at Minnesota Department of Revenue
Available Openings: 1
Industry: Government
Pay Type: Salary
Compensation: $68,883 - $102,165
Education Level: N/A
E-Verify: Yes
Criminal Background: Case-by-Case Review

Working Title: Operations Solutions Administrator Job Class: Management Analyst 4 Agency: Revenue Dept

Job ID: 79067 Location: St. Paul Telework Eligible: Yes Full/Part Time: Full-Time Regular/Temporary: Unlimited Who May Apply: Open to all qualified job seekers Date Posted: 08/07/2024 Closing Date: 08/20/2024 Hiring Agency/Seniority Unit: Revenue Dept / Revenue (inc Assessors)-MAPE Division/Unit: Commissioner's Office / Commissioner's Off Admin Staff Work Shift/Work Hours: Day Shift Days of Work: Monday - Friday Travel Required: No Salary Range:$32.99 - $48.93 / hourly; $68,883 - $102,165 / annually Classified Status: Classified Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE FLSA Status: Nonexempt Designated in Connect 700 Program for Applicants with Disabilities: Yes

The work you'll do is more than just a job. At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

You must apply through our career website to be considered. https://hub.selfservice.systems.state.mn.us/psp/hubss/SELFSERVICE/SSHR/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&SiteId=1&FOCUS=Applicant&JobOpeningId=79067&PostingSeq=1 OR Visit our website, http://www.mn.gov/careers, and search for job id number 79067

Responsibilities

Job Summary This posting may be used to fill multiple vacancies.

The Department of Revenue is looking to add members to the Operation Solutions Team to create communication and engagement programs to reach a diverse employee base. We’re looking for tech savvy creative superstars with exceptional communication skills to collaborate with key stakeholders to drive best practices and develop innovative operations solutions using Microsoft 365 tools.

The Operation Solutions Team supports the daily coordination, governance of content, visual design, and site navigation for the department’s SharePoint intranet platform. These positions will drive agency internal communication strategies to enhance employee engagement through use of the department’s SharePoint intranet platform and Microsoft 365 tools. The Operation Solutions Team members play a large role in the department’s Business Innovators Group (BIG) product team, this team utilizes agile project management methodologies to continually develop innovate business solutions to improve the employee experience within the department. In this role you will have the opportunity to lead change and engage with employees from across the department by making recommendations to improve work methods and procedures using SharePoint, Microsoft 365 applications, and other appropriate platforms.

As an employee at the Department of Revenue, you’ll join a group of professionals who strive to be innovative, collaborative, and results-driven by thinking big, having fun, and promoting the common good. We are committed to an inclusive work environment that values each employee and works to continually address the needs of the communities we serve. This position provides a flexible work schedule with hybrid telework options available.

Telework is available and negotiated at the time of hire. There may be periodic in office requirements as directed by management. The employee will be required to complete a telework agreement.

Teleworking employees are required to live in Minnesota or in a state bordering Minnesota.

Qualifications

Minimum Qualifications · Three years of intranet management and employee communications experience* · Strong teamwork skills, including willingness and ability to consult with subject matter experts from operational teams within the organization · Strong project management or facilitation skills *Bachelor's degree in a related field as determined by the agency may substitute as one (1) year of professional experience, a Master's degree may substitute as eighteen (18) months of professional experience.

Applicants who meet the above experience requirements will be further evaluated based on the following: · Advanced level proficiency with various Microsoft 365 applications · Exceptional written and oral communication skills to effectively develop and present on operational policies and procedures · Strong project management or facilitation skills · Ability to prepare comprehensive reports, policies, and procedures · Ability to identify, evaluate, negotiate, and resolve critical management issues

Preferred Qualifications · Experience leading organization-wide operational planning efforts and establishing process timelines and deliverables · Excellent interpersonal skills and ability to build collaborative relationships and to influence/negotiate positive outcomes with internal and external partners · Demonstrated experience leading and managing change · Desire and ability to innovate and improve upon processes, with experience leading organization-wide operational planning efforts and establishing process timelines and deliverables. · Ability to foster a diverse and inclusive workplace and work with individuals from all background, with the experience of creating a work environment where differences are valued, encouraged, and supported · Experience juggling multiple projects with fluctuating deadlines while maintaining meticulous attention to detail. · Experience exhibiting judgment on complex and ambiguous issues, fostering collaboration among leaders, teams, and stakeholders.

Physical Requirements Requires occasional moving of articles such as boxes, accounting records, laptop computer, and portable printer.

Additional Requirements Prior to an offer of employment, a background check will be conducted. This will include, but is not limited to checking degrees andlicensures, criminal history, and tax filing and payment history. All individual income tax filing and payment obligations must be currentprior to interviewing for this position.

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Minnesota Department of Revenue

Contact: Megan Wells
Phone 651-556-3053
600 Robert Street N.
Saint Paul, Ramsey, MN 55146
US
Transit: On the Green Line, On bus line