Employment Opportunities

We are hiring a Housing Counselor that will help assist unsheltered individuals in securing resources and crisis intervention.

Here’s what you can expect to do: Provides street outreach and engagement with people living in a variety of places including but not limited to unsheltered environments, shelter settings, and community drop-in locations. Coordinates with a variety of agencies to assist in helping individuals get their most basic needs met through a prompt and consistent delivery of services. Conducts initial assessment, crisis intervention, and de-escalation for clients experiencing mental health symptoms or other emotional and/or behavioral responses while prioritizing residents safety. Provides information, referral, intervention strategies, and assistance in deescalating crisis, if there is no imminent risk of harm to self or others. Documents interactions with residents and maintains accurate and timely case notes on all client contacts and activities tied to the client. Refers urgent cases where there is risk of harm to self or others to the appropriate hospital or crisis residence for emergency psychiatric or other crisis intervention services, to St. Paul Detox, or to Adult and Child Protection where there is evidence of neglect and/or abuse of Vulnerable Adults and/or children. Provides general knowledge and guidance on assisting clients in the multiple phases of applying for and receiving services and benefits. For more information and essential functions, see our Housing Counselor job description.

Our Benefits: We offer competitive wages, and a variety of excellent benefits, including health insurance, retirement contributions and paid vacation and sick time.

Equity, Inclusion and Belonging: The City of Saint Paul is dedicated to dismantling systemic racial, cultural, and economic barriers that prevent people from fully enjoying and participating in our community and ensuring fairness in opportunities and outcomes for all individuals. At the City of Saint Paul, we want our workforce to reflect the diverse city that we serve. Our leaders are guided by an unapologetic equity agenda, which promotes the belief that true equity is building a city that works for all of us. We encourage you to apply as we are most interested in finding the best candidate for this job.